My name is Jaylin Guzman, and I am a student at Bronx Community College. I was hospitalized after developing a severe rash on my hand that quickly spread throughout my body. My hand became extremely swollen, making it difficult to function, and soon my joints became stiff and painful. Simple movements caused intense pain. After a few days, it became difficult to stand at all, and even breathing felt painful when I moved. No matter what position I was in, I was in constant pain. It was the most frightening experience of my life.

While I was in the ICU, I received attentive and compassionate care. I felt safe and supported. However, once I was transferred to the general patient unit, my experience changed completely. Nurses and doctors were rarely present, communication was minimal, and despite still being in pain and struggling to move, it was difficult to get help when I needed it most.There were moments when I had to wait 15 to 20 minutes for assistance just to use the bathroom. Eventually, I had to remove and reattach my chest monitors on my own because no one was available to help me. I was also expected to walk without assistance, even though I was weak, in pain, and at a high risk of falling. No patient should have to navigate their care alone, especially when they are vulnerable and afraid.

Experiences like mine are a major reason why so many people in my community hesitate to seek medical care. People fear high costs, inadequate treatment, and being ignored once they are no longer considered an emergency. This fear leads to delayed care, worsened health outcomes, and preventable suffering.

The New York Health Act would ensure that every New Yorker has access to comprehensive, high-quality healthcare regardless of income, employment, or immigration status. This would remove financial barriers and prioritize patient-centered care. Healthcare should be a human right, not a privilege reserved for those who can afford it or advocate loudly for themselves while in pain.